Privacy Policy

Introduction

At Flare Vortex Nexion Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our architectural design services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Project details and requirements
• Communication preferences
• Professional background and company information
• Payment and billing information

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consulting services
• Communicating about projects, updates, and service offerings
• Processing payments and managing client accounts
• Improving our website and services
• Complying with legal obligations
• Marketing our services (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our operations
• With project partners and contractors when necessary for service delivery
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server environments
• Regular security assessments
• Access controls and employee training
• Secure backup and recovery procedures

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. We use cookies for:

• Website functionality and performance
• Analytics and usage tracking
• Personalization of content
• Marketing and advertising (where consented)

Your Rights

Under Canadian privacy laws, you have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Withdrawal of consent for marketing communications
• Data portability (where applicable)
• Filing a complaint with privacy authorities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for up to 10 years after project completion.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "last modified" date. Your continued use of our services constitutes acceptance of the updated policy.